ERP for business process optimization
As a senior manager, you understand that outdated systems are hindering your company’s growth. To achieve strategic goals like operational excellence and improved customer experience, an innovative ERP is essential. But aside from ROI considerations, what should you ask your ERP team and vendor to ensure alignment with your goals?
Here is a short checklist to cover off key areas of your organization to help you get the right answers, define the right priorities and understand if the ERP on your shortlist meets your needs.
How can ERP analysis improve business reporting and insight?
- Better reporting tools with real-time information
- Role-based dashboards drawing in multiple data sets across departments for specific insight.
- Drill-down analysis for both macro and micro level analysis.
- A single source of truth – one integrated database for all business processes.
- Innovative technology such as Machine Learning and AI assist decision-making with automatic recommendations based on trends and industry insights.
How can the ERP optimize business processes?
- Manual or routine tasks throughout each business area can be automated.
- Smart workflows guide users through business processes to align with organizational and best practice guidelines.
- Production bottlenecks are reduced with upturns in OEE on the production floor and more accurate resource management.
- Increased visibility and information flow across the supply chain with automated data sharing and analysis.
How can the ERP optimize business processes?
How can ERP system control costs?
- Invoicing processes are streamlined to improve and predict cash flow and process manufacturing
- Payment collection and debt recovery processes bring cash in faster
- Financial reporting leverages real-time and holistic financial data across the business to provide a more accurate and instant financial picture of the business
- Procurement management is improved with tighter controls on spend, supplier approvals and automatic vendor evaluation against SLAs
- Inventory management ensures optimal stock levels, fast replenishment and forecasted demand planning based on data analysis, workflows and recommendations
How can the ERP improve customer experience?
- All teams have better access to customer information for a single customer view.
- Workflows and easy-to-use screens ensure faster response times and accuracy.
- Improved inventory planning and demand forecasting ensures out-of-stock situations are minimized.
- Customer insights provide. recommendations on customer preferences and history for a personalized experience.
How can the ERP improve customer experience?
How ERP can keep information safe?
- A cloud-based ERP delivered by a trusted ERP vendor provides inbuilt and dedicated data security resources and measures.
- Role-based access management measures ensure business information is accessed by authorized personnel in the right way.
