ERP For quality control
Most often seen in manufacturing, distribution and retail organizations; QC managers and teams have responsibility of ensuring the quality of products and processes.
This is done through defining quality criteria and specifications, outlining compliance procedures and escalations and ensuring a robust audit trail is available to the finest detail.
How to master precision
When selecting an ERP for Quality Control, important features include robust data management for test specifications across products, customers, and vendors; automated workflows for integrating external analysis results; version control for product specifications; streamlined processes for corrective actions and documentation; escalation frameworks for non-conformities; customizable certificate of analysis templates; role-based access controls; flexible scheduling options; comprehensive release management; and integrated complaints management systems.
Quality Control software review should include:
- Ability to define and capture test specifications for products, customers and vendors, and the creation of test lists and additional tests.
- Workflows and automation around receipts from external analysis and conformity certificates and automatic creation of quality orders during processes.
- Tracing of changes to specifications based on product versions.
- Workflows to support prioritization, corrective action suggestion, follow-ups and related documentation.
- Escalation framework for non-conformity procedures when internal due process is not followed.
- Ability to customize your Certificate of Analysis with report and conformity templates.
- Role-based views for your Quality Control team, allowing them to filter screens (e.g. on Test Orders).
- Flexibility to allow your users to choose the frequency of quality order generation (e.g. every time, date formula, every X times).
- Detailed release management – how granular are the status types for order release (approve, reject, review, rework, accept system proposal)?
- Complaints management system – with action list of complaints to do, statistics and reports on non-conformities to document and avoid future errors.
